{"id":17502,"date":"2020-04-01T15:02:16","date_gmt":"2020-04-01T15:02:16","guid":{"rendered":"https:\/\/engineerbabu.com\/blog\/?p=17502"},"modified":"2026-01-23T07:41:15","modified_gmt":"2026-01-23T07:41:15","slug":"how-to-build-a-doctor-appointment-app","status":"publish","type":"post","link":"https:\/\/engineerbabu.com\/blog\/how-to-build-a-doctor-appointment-app\/","title":{"rendered":"A complete guide to build a Doctor Appointment and Hospital Administration App"},"content":{"rendered":"

Objective of the Doctor Appointment App\u00a0<\/span><\/h3>\n

To build a mobile and web application for hospitals\/clinics where they can manage <\/span>doctor appointments<\/span> for <\/span>hospital administration<\/span>. The hospital\/clinic must have other facilities also along with managing <\/span>doctor appointments<\/span> like, adding receptionists and connecting with various pharmacies in their area. Patients can connect with the application and find a doctor in their preferred location. Hence, making the <\/span>doctor appointment<\/span> easier for patients. The doctors can decide their visiting hours in hospitals\/clinics and take the appointments accordingly. The receptionists can maintain the list of <\/span>doctor appointments<\/span> and patient history. This way the app will also reduce human labor of manually managing the <\/span>doctor appointments<\/span>. The application will make the <\/span>doctor appointment<\/span> process hassle-free for the patients and hence ease <\/span>hospital management<\/span>.<\/span><\/p>\n

Doctor Appointment App -USP<\/span><\/h3>\n
    \n
  1. Doctors can easily manage various appointments in a day at different locations.<\/span><\/li>\n
  2. Doctors can maintain the history of the patients for how many times they have attended the patients, <\/span>doctors’ prescriptions online<\/span>, reports and more.<\/span><\/li>\n
  3. Doctors can also tie-up with pharmacies for medicines.<\/span><\/li>\n
  4. The user can decide how early he\/she wishes to start the <\/span>doctor’s appointment<\/span>\/ booking for patients.<\/span><\/li>\n
  5. Doctors can maintain a list of receptionists they have.<\/span><\/li>\n
  6. Doctors don’t have to check the calendar to see where and how many appointments they have. The app notifies about the upcoming <\/span>doctor appointments<\/span>.<\/span><\/li>\n
  7. Doctors can send prescriptions over the app to their patients so that patients get <\/span>doctors prescriptions online<\/span>.<\/span><\/li>\n
  8. Doctors can set up a follow-up meeting or suggest another doctor to the patient by <\/span>doctor appointment<\/span> and <\/span>hospital administration<\/span> app.<\/span><\/li>\n
  9. Doctors can connect with pharmacies via the app.<\/span><\/li>\n
  10. Doctors can also post articles about their medical practices from the app.<\/span><\/li>\n<\/ol>\n

    User Persona:<\/span><\/h2>\n\n\n\n\n\n\n\n\n\n
    Demographics<\/span><\/td>\nUser<\/span><\/p>\n

    Male \/ Female<\/span><\/td>\n<\/tr>\n

    Backgrounds<\/span><\/td>\nThe user who wants to maintain various patient appointments at different locations<\/span><\/td>\n<\/tr>\n
    Needs<\/span><\/td>\n\n
      \n
    1. To know all the scheduled appointments of the day so that users can plan out the day accordingly and therefore no appointment is left unattended.<\/span><\/li>\n
    2. To know a patient\u2019s history so that the user doesn\u2019t have to start from scratch in case any prescription or reports are not present at the moment.<\/span><\/li>\n
    3. To have a platform where users can share articles on medical practices and the latest technologies in the medical field and also stay updated at the same time.<\/span><\/li>\n
    4. To stay connected with the pharmacies.<\/span><\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
    Goals<\/span><\/td>\nTo make the attending of appointments systematic and hasslefree.<\/span><\/td>\n<\/tr>\n
    Frustrations<\/span><\/td>\n\n
      \n
    1. Poor interface<\/span><\/li>\n
    2. I can\u2019t use this platform for multiple hospitals\/clinics.<\/span><\/li>\n
    3. Unable to maintain a lot of appointments in a day at different locations. No time management because of this.<\/span><\/li>\n
    4. No such platform to stay connected with the patient directly.<\/span><\/li>\n
    5. Have to call the patient in-person even when the user has to suggest another doctor.<\/span><\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
    Perceptions<\/span><\/td>\n\n
      \n
    1. Easy to use platform for all doctors who struggle with managing various appointments in a day at different hospitals\/clinics.<\/span><\/li>\n
    2. The best place where doctors can mention everything from their availability at different hospitals\/clinics to their specialties and experience.<\/span><\/li>\n
    3. Doctors can directly stay connected with their patients.<\/span><\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
    Motivation<\/span><\/td>\n\n
      \n
    1. Easy-to-use interface<\/span><\/li>\n
    2. Managing multiple appointments at different hospitals has become easy because of the app because the app keeps the doctors updated about all upcoming appointments.<\/span><\/li>\n
    3. Doctors are much more updated than before about the latest medical practices and technologies because of the app. They can also share their experiences with other doctors via the app.<\/span><\/li>\n
    4. Connecting with pharmacies has become easy.<\/span><\/li>\n
    5. Doctors can also directly connect with their patients via the app.\u00a0<\/span><\/li>\n<\/ol>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

      The flow of Getting Doctor Appointment<\/h2>\n

      \"Flow<\/p>\n

      Features:<\/p>\n

        \n
      1. Create the profile<\/li>\n
      2. Able to update the list of hospitals the doctor is visit<\/li>\n
      3. Able to decide the time of availability in each hospital<\/li>\n
      4. Able to decide the number of Token and Appointment<\/li>\n
      5. Able to decide the number of online and offline Token and Appointment<\/li>\n
      6. Able to decide before how many days the appointment or token booking must be open<\/li>\n
      7. Booking history<\/li>\n
      8. Able to refer patients to other doctor\u2019s or hospitals<\/li>\n
      9. \u00a0Able to schedule followup visit for the patient<\/li>\n
      10. \u00a0Get Feedbacks from patients (as anonymous)<\/li>\n
      11. \u00a0Able to add a receptionist<\/li>\n
      12. \u00a0Able to Blog (Write, Read and Share)<\/li>\n
      13. \u00a0Able to customize dosage and frequency of intake<\/li>\n
      14. \u00a0Write a prescription to save it and print or send to patient app<\/li>\n
      15. \u00a0Able to refer the patient to the Diagnostic center or laboratory for a specific test<\/li>\n
      16. \u00a0Able to write notes for a patient for future referral<\/li>\n
      17. Able to schedule followup visit for the patient<\/li>\n<\/ol>\n

        Hospital\/clinic:<\/h2>\n

        A multi-specialty hospital includes a number of departments, rooms, doctors, nurses, compounders, and other staff working in the hospital. Patients having different kinds of ailments come to the hospital to get their checkup done from the concerned doctors. If required, they are admitted in the hospital and discharged after treatment.<\/p>\n

        The aim of this case study is to design and develop a database for the hospital to maintain the records of various departments, rooms, and doctors in the hospital. It also maintains records of the regular patients, patients admitted in the hospital, the check-up of patients done by the doctors, the patients that have been operated, and patients discharged.<\/p>\n

        \"Dashboard<\/p>\n

        \"Admin<\/p>\n

        \"Booking<\/p>\n

        \"Patient<\/p>\n

        \"Patient<\/p>\n

        \"Managing<\/p>\n

        Features:<\/h3>\n
          \n
        1. Create\/edit\/delete\/list doctor<\/li>\n
        2. Create\/edit\/delete\/list receptionist<\/li>\n
        3. Create\/edit\/delete\/list Department<\/li>\n
        4. Create\/edit\/delete\/list Nurse<\/li>\n
        5. Create\/edit\/delete\/list Services<\/li>\n
        6. Create\/edit\/delete\/list Test<\/li>\n
        7. Can create the patient profile<\/li>\n
        8. Book the appointment<\/li>\n
        9. Book the token<\/li>\n
        10. Edit the time and date<\/li>\n
        11. Prescription view and update<\/li>\n
        12. Diagnosis<\/li>\n
        13. Follow up<\/li>\n<\/ol>\n

          Key Functionalities:<\/h3>\n

          Patient Registration<\/strong><\/p>\n

            \n
          • The patient registration process is made simple with basic required details<\/li>\n
          • Store and retrieve the patient profile<\/li>\n
          • Record the following details for the patient visit<\/li>\n
          • Main presenting problem<\/li>\n
          • Past Medical problem<\/li>\n
          • HO main presenting problem<\/li>\n
          • Family problem<\/li>\n
          • Occupational problem<\/li>\n
          • Social problem<\/li>\n
          • Allergic, precautions and Diagnosis<\/li>\n<\/ul>\n

            Token \/ Appointment<\/strong><\/p>\n

              \n
            • Multiple sessions can be configured by the Doctor<\/li>\n
            • Issue Token for different session and print pay slip for fees<\/li>\n
            • Prerequisite (Example: Blood Test, ECG) for the visit will be displayed while issuing new Token<\/li>\n<\/ul>\n

              Nurse<\/strong><\/p>\n

                \n
              • Nurses can record patient readings before the diagnosis by Doctor.<\/li>\n
              • Vital readings: Height, Weight, BMI<\/li>\n
              • A basic Blood test like Urea, Blood Test, Temperature, Height, Weight, and BMI<\/li>\n
              • Manually capture of test values performed in a different LAB<\/li>\n
              • Check the Medical history of the patient and preview the prescription<\/li>\n<\/ul>\n

                General<\/strong><\/p>\n

                  \n
                • Print patient statement for custom selection period<\/li>\n
                • Setting up doctor\u2019s availability which confirms patient appointments.<\/li>\n
                • Maintain visit information.<\/li>\n
                • Setup custom diagnosis.<\/li>\n
                • Maintain a suggestion list of problems from assessments that can be included in every patient.<\/li>\n<\/ul>\n

                  Real-life Challenges for patients<\/h3>\n
                    \n
                  • Waiting in the queue to get a doctor\u2019s consultation is frustrating.<\/li>\n
                  • Not being able to get the doctor appointment with your regular doctor.<\/li>\n
                  • Searching for a doctor in a new city is very time-consuming.<\/li>\n
                  • Visiting the hospital\/clinic to check the doctor\u2019s availability and book an appointment.<\/li>\n<\/ul>\n

                    Application Challenges<\/h3>\n
                      \n
                    • Delivering a unified user experience.<\/li>\n
                    • Search on the basis of doctor\u2019s specialty<\/li>\n<\/ul>\n

                      Business Benefits<\/h3>\n
                        \n
                      • Real-time access to various doctors and hospitals to book appointment<\/li>\n
                      • Time saver as no need to visit the clinic \/hospital to book an appointment.<\/li>\n
                      • Search doctor on the basis of location, specialty, and availability.<\/li>\n<\/ul>\n

                        Patients- USP<\/h3>\n
                          \n
                        1. Users can easily find and book a doctor\u2019s appointment in his preferred location in just a few clicks.<\/li>\n
                        2. Users can book an appointment and set a reminder for the same.<\/li>\n
                        3. The user doesn\u2019t have to visit or call the receptionist to check the doctor\u2019s availability and then accordingly do the doctor booking.<\/li>\n
                        4. Users can read the doctor\u2019s history, ratings, and reviews before booking a doctor’s appointment. Also later can give feedback.<\/li>\n
                        5. User can maintain a list of their favorite doctors<\/li>\n
                        6. Users can save doctors’ prescriptions online as well as reports in the application itself.<\/li>\n
                        7. Users can navigate the route to visit the hospital\/clinic via the application.<\/li>\n
                        8. User can search for hospitals that provide emergency facilities in their location<\/li>\n
                        9. The app is free for all users.<\/li>\n
                        10. Users can know about different doctors available in various locations.<\/li>\n<\/ol>\n

                          User Persona<\/h3>\n\n\n\n\n\n\n\n\n\n
                          Demographics<\/td>\nUser<\/p>\n

                          Male \/ Female<\/td>\n<\/tr>\n

                          Backgrounds<\/td>\nThe user who wants to find and book a doctor\u2019s appointment in their preferred location.<\/td>\n<\/tr>\n
                          Needs<\/td>\n\n
                            \n
                          1. To know the availability of the doctor to book an appointment.<\/li>\n
                          2. To know the best doctor\/specialist in your location.<\/li>\n
                          3. To save time and book an appointment online rather than visiting the hospital to do the same.<\/li>\n
                          4. To know the best hospitals in your locality.<\/li>\n
                          5. To know the doctor\u2019s history before booking an appointment.<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
                          Goals<\/td>\nTo make the appointment booking hasslefree.<\/td>\n<\/tr>\n
                          Frustrations<\/td>\n\n
                            \n
                          1. Poor interface<\/li>\n
                          2. Can\u2019t use the platform in multiple cities<\/li>\n
                          3. Can\u2019t get any personal info about the doctor<\/li>\n
                          4. No possibility to book the appointment from the app but need to call each time for the booking.<\/li>\n
                          5. It can only search for doctors but not hospitals.<\/li>\n
                          6. Maintain prescriptions and reports manually<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
                          Perceptions<\/td>\n\n
                            \n
                          1. Easy to use platform for everyone who wants to book a doctor\u2019s appointment online.<\/li>\n
                          2. Best way to know the doctor\u2019s history before booking an appointment.<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n
                          Motivation<\/td>\n\n
                            \n
                          1. Easy-to-use interface<\/li>\n
                          2. Don\u2019t have to worry about getting a good doctor or hospital in any city.<\/li>\n
                          3. Know about the doctor or hospital before visiting.<\/li>\n
                          4. Easily maintain prescriptions or reports in the app itself.<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                            \"Assumptions\"<\/p>\n

                            User Journey<\/h2>\n

                            The main takeaway from the interviews was that there is a mixed approach when considering healthcare options. There seem to be a solid reliance on general practitioners for seasonal diseases (cold, cough, flu), but for some areas (like dentists as highlighted in the hypothesis list) private clinics are preferred. There were good examples of online booking solutions mentioned in both sectors, but patients would not widely demand the digital options: discussing appointments over the phone to get into the clinic of a trusted doctor and adapting to the specialist\u2019s available slots seems an accepted trade-off. In the journey, therefore, under current options, various interaction channels (even offline ones) have been considered. Under the advised app features, I was then focusing on how that specific step of the whole experience can be supported with the product.<\/p>\n

                            Additional findings were that deliberating the price of the service patients validate the value they get in return for their money: they check ratings, doctor profiles, pictures showcasing the office design and hygiene. From payment options cash or credit card remains key, this however partially disproved an initial assumption, that listing other cost coverage options like health insurance allowances would count.<\/p>\n

                            \"User<\/p>\n

                            Wireframes of the Doctor Appointment and Hospital Management App<\/span><\/h2>\n

                            \"Wireframe<\/p>\n

                            Hospital name and logo<\/strong>:<\/p>\n

                            Call button<\/p>\n

                              \n
                            1. This will take you to the dial pad from where you can call the hospital<\/li>\n
                            2. The number is automatically filled in the dialer<\/li>\n<\/ol>\n

                              Hospital information:<\/p>\n

                                \n
                              1. Here you will see the information about the hospital and its mission, values, and vision<\/li>\n
                              2. You can click read more to read the full content<\/li>\n
                              3. You can click read less to shrink the content<\/li>\n<\/ol>\n

                                Emergency:<\/p>\n

                                  \n
                                1. This\u00a0 will take you to the dial pad from where you can call the emergency doctor<\/li>\n
                                2. The number is automatically filled in the dialer<\/li>\n<\/ol>\n

                                  Whats app (need help):<\/p>\n

                                    \n
                                  1. This will direct you to the what’s app page of the emergency doctor<\/li>\n
                                  2. There you can chat with the doctor for any help<\/li>\n<\/ol>\n

                                    Menu(three dots): By clicking there would be three options<\/p>\n

                                      \n
                                    1. \n
                                        \n
                                      1. About\n
                                          \n
                                        1. A hospital logo<\/li>\n
                                        2. Call option\n
                                            \n
                                          1. This\u00a0 will take you to the dial pad from where you can call the hospital<\/li>\n
                                          2. The number is automatically filled in the dialer<\/li>\n<\/ol>\n<\/li>\n
                                          3. Here you will see the information about the hospital mission, values, vision, location, terms, and conditions<\/li>\n<\/ol>\n<\/li>\n
                                          4. My appointments\n
                                              \n
                                            1. Here user appointments would be shown<\/li>\n
                                            2. With the information of dr name, date and time<\/li>\n<\/ol>\n<\/li>\n
                                            3. Share link\n
                                                \n
                                              1. On clicking this all apps would open through which you can share the Dr. Rakhee\u2019s App<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

                                                Doctors: Here you will see the doctors list available in the hospital<\/p>\n

                                                  \n
                                                1. \n
                                                    \n
                                                  1. Dr information\n
                                                      \n
                                                    1. Photo<\/li>\n
                                                    2. Name<\/li>\n
                                                    3. Degree<\/li>\n
                                                    4. Category<\/li>\n
                                                    5. Specialties<\/li>\n<\/ol>\n<\/li>\n
                                                    6. Book an appointment\n
                                                        \n
                                                      1. On clicking this you will be on the appointments page<\/li>\n
                                                      2. Note\n